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You may alternatively reach out to William Carothers who is the Health Insurance Principal and trainer for the department. Mr. Carothers is featured every Saturday on a weekly radio on WVON 1690am. Contact information is as follows:

William Carothers
Health Insurance Principal
wcarothers [at] insxchg [dot] com
708-597-8731 ext: 107
708-527-0962 business cell